Terms and Conditions

General

  • We are not liable if a roster is interpreted with incorrect data.
    You must use the official company roster as your definitive roster guide.
  • You agree that by uploading your roster to us, you are legally permitted to do so and have received the relevant permission from any relevant parties.
  • Any data uploaded to us will be stored for the purposes of providing the service to you. If you wish us to permantly remove any data, you must contact us.
  • We will do our best to fix any faults reported, but can not be held responsible for any incorrect times, missing duties, or errors.
  • Any subscriptions are non-refundable after our 30-day guarantee period.
  • We provide absolutely no guarantee that the data will be accessible at any time, we will do our best to make sure that it is, of course.
  • We will do our best to adapt the site to any changes in your company rosters but we cannot guarantee this will take place, or give any degree of timescale.
  • You can only upload your own roster. If you want to decode rosters belonging to someone else, then that person must sign up separately. We will monitor usage, and may terminate your account.
  • We do not guarantee that maps or statistics will be available at any time.
  • We will occasionally send you information by email to your registered address. This may include site announcements and information about new features. You can stop receiving these emails by changing the option in your settings page.

Privacy

  • We will not share your roster data with any other organisation.
  • You are responsible for maintaining the security of your account and choosing a suitably complicated password to prevent unwanted access.

Trial

  • The two week trial has no obligations and all features available.
  • In order to upload rosters to your mobile device or calendar, you must upgrade full account.
  • With the free account it is not possible to load download your latest roster.
  • We reserve the right to terminate your free account for any reason.

Money-Back Guarantee

  • We offer a full 30-day money-back guarantee on all sales taken through the website or Android app (this is not available in the Apple iOS app).
  • You must contact us requesting a refund by email within 30 days of your payment date. No refund claims outside of this period will be considered.

Free days

  • If you recommend us to someone else, they subscribe with your promo code and upload their roster, we will extend your subscription by 30 days.

Automatic Roster Download

  • If you use one of our roster download to automatically download your roster from your airline's website, you assume all responsibility for this action and any consequences.
  • RosterBuster is not liable for any loss or damages caused by the use of your login to access your roster.
  • You are advised to log in to your airline's crew portal to ensure no messages have been missed.
  • We will not store your username and password unless gi specifically authorised to by you.